FAQ’s

We will always do our best to bring your visions to life. If you want a candle or wax melt in a specific colour, special scent or personalised gift. Complete an order form or contact us directly on WhatsApp.

If you require your order quick, please do get in touch prior to ordering and we can always try our best to accommodate.

All ingredients used are vegan friendly and cruelty free. We decorate with biodegradable botanicals and use a soy wax blend. We use soy wax as it contains no toxins and creates no black soot.

Using an electric burner or tea light burner, break off a square of our clamshells, a few hearts or one melt me melt, and wait for the aroma to fill your room. We recommend only using small chunks at a time to avoid over spilling your burner dish however you can add more if you would like a stronger scent throw. We also recommend to not burn our wax melts in an AC’d room.

Burning with AC can weaken the scent throw. Our wax melt orders all come with an instruction leaflet, please take time to read through.

Allow the wax in the burner to set. When it is cool and hard, light a tea light (or turn on your electric burner) and leave for 30/40 seconds until the wax begins to heat up. The wax should just slide off cleanly. Alternatively, wait for the pool to completely melt and wipe away residue wax.

You can also pop your burner in the freezer for 5 minutes, which should also enable you to pop the wax out of the burner dish.

Keep your melts in a cool, dry place to ensure they retain their beautiful aromas for up to 12 months. Be sure to keep them out of direct sunlight to avoid melting.

We aim to have your items dispatched within 7-14 days of order. We are a small business who hand makes all products with love and care.